Privacy policy

Privacy Policy

At DAYLO, we respect your privacy and handle your personal data with care. This Privacy Policy explains how we collect, use, and protect your personal information when you visit www.daylostudio.com or make a purchase from us.

Contact

If you have any questions about how we process your personal data or wish to exercise your rights, please feel free to contact us.

Email: support@daylostudio.com

Address:
Hollufgårds Allé 2
5260 Odense SØ
Denmark

What Personal Data Do We Collect?

When you visit our website or place an order, we may collect the following information:

  • Name
  • Shipping and billing address
  • Email address
  • Phone number
  • Payment information
  • IP address
  • Browser and device information
  • Information about how you use our website

This information is collected either directly from you or automatically through cookies and similar technologies.

Why Do We Collect Your Data?

We process your personal data to:

  • Process and deliver your orders
  • Handle payments
  • Communicate with you regarding your order
  • Provide customer support
  • Improve our website and customer experience
  • Prevent fraud
  • Comply with applicable laws
  • Send marketing communications where you have provided your consent

Cookies

We use cookies to ensure our website functions properly, improve your browsing experience, and analyze website traffic.

We also use cookies for analytics and marketing purposes so we can display relevant advertisements.

You can change or withdraw your cookie preferences at any time through your browser settings.

Sharing Your Personal Data

We only share your personal data with trusted partners when necessary to provide our services.

This may include:

  • Shopify (our e-commerce platform)
  • Payment providers
  • Shipping and logistics partners
  • Analytics and marketing platforms such as Google and Meta

We never sell your personal data to third parties.

SMS Marketing

If you have provided your consent, we may send you SMS messages regarding order confirmations, shipping updates, offers, and product recommendations.

You may unsubscribe at any time by using the link included in the message or by contacting us directly.

Data Retention

We only retain your personal data for as long as necessary to fulfill the purposes described in this Privacy Policy or to comply with legal obligations.

Your Rights

If you reside within the EU or EEA, you have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Restrict processing
  • Object to processing
  • Receive your data in a portable format (data portability)

To exercise any of these rights, please contact us at support@daylostudio.com.

International Data Transfers

Some of our service providers process personal data outside the European Union.

Where this occurs, we ensure that such transfers comply with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our data processing practices.

The latest version will always be available at www.daylostudio.com.

Complaints

If you have any questions or wish to file a complaint regarding our processing of your personal data, please contact us at support@daylostudio.com.

You also have the right to lodge a complaint with your local data protection authority if you believe your personal data has been processed in violation of applicable data protection laws.